Privacy Policy – SIMPONI App
Effective date: July 13, 2025
This privacy policy describes how we collect, use, and protect your personal information when you use our mobile application SIMPONI.
1. Information We Collect
- User Information: Name, email address, department, and user ID used for login and features.
- Report Data: Text, image, and voice reports submitted through the app.
- Device Information: Device model, operating system version, and IP address for analytics and crash reporting.
2. How We Use Your Information
- To authenticate users and manage their accounts.
- To allow users to submit, view, and manage reports.
- To improve the performance, functionality, and security of the app.
3. Sharing of Information
We do not sell or rent your personal data. Your information may only be shared with:
- Authorized personnel to process reports within the organization.
- Third-party services such as Firebase (Authentication, Firestore, and Storage).
- Government or legal authorities if legally required.
4. Data Security
We use secure connections and encryption where applicable to protect your information. Access to your data is restricted to authorized personnel only.
5. Children’s Privacy
This application is not intended for children under the age of 13. We do not knowingly collect personal information from children.
6. Changes to This Policy
This privacy policy may be updated from time to time. We encourage users to review it periodically for any changes.
7. Contact
For questions about this privacy policy or how we handle your data, contact:
📧 Email: [email protected]
8. Request Account or Data Deletion
Users may request the deletion of their account and associated data by sending an email to:
📧 [email protected]
Please include the subject: "SIMPONI - Delete My Account"
And mention your registered email address for verification.
We will process the request within 5–7 business days.
What Will Be Deleted:
- Your user profile and authentication data.
- All reports you submitted (text, images, voice).
What May Be Retained:
Minimal logs (non-personal or anonymized) may be kept for up to 30 days to ensure system integrity or fulfill legal obligations.
Last updated: July 13, 2025